Last Updated: 29th August 2025

Introduction

Welcome to Otaku Haven! 🎌 Just like your favorite anime heroes protect their worlds, we’re committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us.

By using our website, you agree to the practices described below.

1. Information We Collect

When you shop with us, we may collect the following details:

• Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed securely via Razorpay or other payment gateways)

We do not collect unnecessary data like social media logins or personal preferences unless you choose to share them.

2. How We Use Your Information

Your data is used only for:

• Processing and fulfilling your orders (like a reliable delivery ninja 🥷).
• Sending you order updates and providing customer support.
• Sending newsletters, offers, and discounts (only if you subscribe).
• Improving our website and shopping experience.
• Complying with legal and regulatory requirements.

3. Payment Processing

We accept payments through Razorpay, UPI, Debit Cards, Credit Cards, and PayPal.
All transactions are handled by secure third-party processors. Otaku Haven never stores your payment details — so think of us as the guardian of your data scrolls.

4. Data Sharing with Third Parties

We never sell or rent your information. However, we may share it with:

• Shipping & Delivery Partners to get your order safely to your doorstep.
• Marketing & Analytics Tools (such as Google Analytics) to improve our website.
• Legal Authorities if required by law.

5. Marketing & Newsletters

Like an anime side story, our emails and newsletters are optional.
If you join our mailing list, we may send updates about:

• New arrivals & collections
• Discounts & sales
• Otaku Haven news

You can unsubscribe at any time by clicking the link in the email or contacting us directly.

6. Cookies & Tracking

Our website uses cookies and tracking tools (such as Google Analytics and Facebook Pixel) to:

• Understand visitor activity
• Improve website performance
• Personalize your shopping journey

You can manage cookies in your browser settings, but disabling them may affect your shopping experience.

7. Your Rights

As our valued customer, you have the right to:

• Request Deletion of your personal data.
• Update Contact Details in case of errors.
• Opt-out of Marketing Emails at any time.

To exercise these rights, contact us via email or WhatsApp.

8. Contact Us

For privacy concerns, questions, or support, reach us at:
📧 Email: otakuhavencares@gmail.com
📱 WhatsApp: +91 92840 68282

✨ By shopping at Otaku Haven, you trust us with your personal data — and we promise to guard it like a legendary relic. Thank you for being part of our journey, and may your collection always stay legendary! 🚀